July 12, 2023

Unpacking the Post-COVID State of Shelf Inventory

COVID-19 has reshaped the retail landscape in ways we never could have predicted. From supply chains thrown into chaos to customer habits changing in the blink of an eye, we've had to learn quickly and adapt even faster. Now, as we find our footing in this new normal, it's time to examine the health of our store shelves, with a special focus on Direct Store Delivery (DSD).

Crunching the Numbers

We took a close look at the state of affairs post-pandemic at Giant Eagle, aiming to assess the impact of supply chain disruptions on DSD. Here's what our investigation revealed:

Turning Things Around

Given these findings, it's time to roll up our sleeves and get to work. Here's a roadmap to healthier, more efficient store shelves:

The Road Ahead

In the wake of COVID-19, we've had to rethink and relearn much about retail. As we continue to navigate this recovery, maintaining the health of our store shelves must be a top priority. By implementing these recommendations, we can improve DSD operations, create a seamless shopping experience for customers, and ultimately drive long-term growth and resilience in a post-pandemic world.

Additional Insights from Our Team